Monthly Scorecards

Monthly Scorecards

Non-Revenue Water Made Simple

Once we have completed a DMA Diagnostic, we offer a low-cost monthly scorecard service to track and evaluate the action plan. The monthly scorecard is designed to be delivered once per month in a format and content tailored to the Water Utility. 

Monthly

The Advantage of Regular Cadence

Having a regular monthly scorecard offers a well-balanced cadence that strikes the perfect balance between frequency and overwhelm. Unlike more frequent reporting cycles that can be overwhelming, the monthly interval allows sufficient time for teams to make meaningful progress and gather substantial data for analysis. This periodicity ensures that the scorecard captures a comprehensive snapshot of performance without becoming burdensome or distracting from day-to-day operations. By providing a consistent rhythm, the monthly scorecard enables teams to establish a predictable routine and dedicate focused efforts towards achieving their goals. 

Evaluate

Assess Non-Revenue Performance.

The presence of a monthly scorecard has a significant impact on the evaluation of performance and the ability to learn from successes and failures. By systematically tracking key Non-Revenue Water metrics and outcomes, teams and individuals gain valuable insights into their performance on a regular basis. The scorecard serves as a reflective tool, allowing for a comprehensive evaluation of what has gone well and what needs improvement. Celebrating successes becomes more intentional, as achievements can be identified and recognized, fostering a sense of accomplishment and motivation. Equally important, the scorecard highlights areas where performance may have fallen short, providing an opportunity for learning and growth. By analyzing the gaps and identifying the factors contributing to success or failure, teams can adapt their strategies, implement necessary changes, and continually improve their performance over time. 

Collaborate

Non-Revenue Water is solved by many different people.

Implementing a monthly scorecard has proven to be a tool that fosters collaboration and alignment among diverse teams and departments to solve Non-Revenue Water.  By measuring key metrics and outcomes, individuals from different teams can understand their collective impact on Non-Revenue Water. This shared understanding sparks collaboration, as team members recognize their interdependencies and work together to drive success. Moreover, the scorecard acts as a unifying force, enabling diverse departments to align their efforts, synchronize strategies, and collectively navigate challenges. Through this collaborative approach, the monthly scorecard nurtures a culture of teamwork.

Tailored

The Right Fit for Your Teams and Organisation.

Tailoring a monthly scorecard to enhance its information suitability, visual presentation and delivery method significantly contributes to its comprehension and fosters trust among the team. A visually appealing scorecard, with clear and concise information, simplifies complex data into easily digestible insights. Additionally, personalizing the scorecard’s format and delivery to suit your Water Utility’s preferences ensures that the information is received in a manner that aligns with their communication preferences and enhances comprehension. By tailoring the appearance and delivery of the monthly scorecard, organizations foster a stronger understanding, appreciation, and trust among individuals, ultimately driving more effective decision-making and collaboration.

Stop Anytime

Not working for your Water Utility, stop anytime. There is no systems that need to be turn-off or processes that need to be undone. You will incur no additional costs. You have full control.

No Software Implementataion

All we ask is you organise non Personal Identification Data. No time-consuming IT audits, No passwords or security access risks. No Ongoing Fees. No Training. The list of what you don't have to do goes on avoiding lost time and consuming yours.

No Additional People

We complete the analysis, you don't need to find people to operate a system, or compile reports.

Low Cost

The monthly scorecard is designed so your Water Utility gets the information you need to be effective and an affordable cost.

Water is Life

Stay on Track to achieve the optimum economic level of Non-Revenue Water in your DMA's to achieve SDG 3

Our Core

Action + Evaluation for a continuous improvement journey to strengthen SDG 6

Save Water, Save Energy

Track performance of the lead indicators contributing to Energy to acheive SDG 7

Optimise

Identify and Evaluate impact actions are having to achieve SDG 9

Water's Impact

Monthly cadence of achievement of defined actions to achieve SDG 11

Use Less

Track the global consumption and progress towards SDG 12

Actionable

Report on a monthly basis actions taken to achieve SDG 13

I have some questions?

Common questions you may have.

?

Yes – we can provide the scorecard daily, weekly, fortnightly up to monthly. The cost is per scorecard. Our experience is monthly works well. 

We can deliver the monthly scorecard in many different ways. To avoid clogging up emails our preference is through a collaboration tool.

Yes you can, all you need to do is discuss with us what you would like to modify and we will work with you to get it just right.

The cost of the monthly scorecard is in the hundreds, not thousands per month. There is no minimum quantity and no fixed terms. 

Our goal is to reduce Non-Revenue Water. If no one is using the monthly scorecard, we are adding no benefit to your Water Utility or your customers, so please just inform us and we will stop. We would appreciate any feedback to improve our service.

Have some More Questions?

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